Privacy policy

IMPORTANT INFORMATION

This Privacy Notice explains how we, Oxford Shirt Company, as a data controller, process your personal data when you use this website or interact with us by other means, including any data you provide when purchasing a product or engaging with us.

Personal data refers to any information about an individual from which that person can be identified. It includes collecting, recording, storing, amending, reviewing, using, and deleting personal data. As the data controller, we decide how and why your personal data is processed. The processing of personal data is governed by the Data Protection Act 2018.

This website is not intended for children and we do not knowingly collect data relating to children.

INFORMATION ABOUT US
Oxford Shirt Company is a registered company in England & Wales (02594505)

Address: 54 High Street, Burford, Oxfordshire, OX18 4QF

Email: internet@oxfordshirt.co.uk

If you have concerns or questions about how your data is handled, please contact us at the address above.

THE PERSONAL INFORMATION WE COLLECT AND USE

Information collected by us
When you register with us or order items, we collect your name, email address, telephone number, postal address, and payment method. We also collect information about how you use our services, such as the content you engage with and the frequency of your activities.

Our servers, logs, and other technologies automatically collect certain data to help us manage, protect, and improve our services, including analysing usage and enhancing users’ experience.

Text Marketing and Notifications
If you provide your phone number during checkout or subscribe to marketing messages, you agree that we may send you notifications about your order, including reminders, as well as occasional marketing offers. You can opt out of these messages by replying STOP or unsubscribing via a link provided.

Information we collect automatically
We use cookies and other technologies (such as web beacons, web storage, and unique advertising identifiers) to collect information about your activity, browser, or device. This data helps us build a profile of our users, though some of it is aggregated or statistical, meaning you are not personally identifiable. You can remove or reject cookies in your browser settings, but this may affect the availability and functionality of our services.

Device information
Each time you visit our website, we may collect information about your device, including:

Operating system and hardware version
Browser type and IP address
How you’ve engaged with us
Access times, pages viewed, and the site you visited before ours

HOW WE USE YOUR PERSONAL INFORMATION

We use your data for several purposes. The table below outlines these in detail:

Category of Personal Data	Purpose of Processing	Legal Basis under GDPR
Name and Contact Details	Delivering purchases and order updates	Performance of contract, Legitimate interests
Payment Information	Processing payments and refunds	Performance of contract
Contact History	Providing customer support and staff training	Performance of contract, Legitimate interests
Device and Usage Information	Improving website functionality	Legitimate interests
Fraud Prevention	Detecting and preventing fraud	Legal obligation
Marketing Communication Consent	Sending promotional materials via email or post	Consent

WHO WE SHARE YOUR PERSONAL INFORMATION WITH

We share your data with certain companies to provide our services to you, including:

Delivery companies, call centers, payment providers, warehouses, and order packers
Marketing agencies, advertising partners, and website hosts that assist us
Credit reference agencies, law enforcement, and fraud prevention agencies
Companies approved by you, such as social media sites

We work with Epsilon Abacus (registered as Epsilon International UK Ltd), a company that manages the Abacus Alliance on behalf of UK retailers and charities. The participating retailers are active in the clothing, collectables, food & wine, gardening, gadgets & entertainment, health & beauty, household goods, home interiors, and travel categories. These retailers and charities share information about their customers and supporters and what they buy or donate. Epsilon Abacus processes this information as a processor on behalf of these companies to help them understand individuals’ behaviour and preferences. Epsilon combines information provided by participating retailers and charities with third-party data. From this combined information, these companies can tailor their communications, sending individuals suitable offers and appeals that should be of interest to them. You can learn more about how Epsilon Abacus processes your personal information in their Privacy Policy, which is available here.

Please note that Epsilon Abacus may transfer data outside the EEA. The transfer will take place in the presence of appropriate safeguards, including standard data protection clauses adopted by the EU Commission.

We will not share your personal information with any other third party without your consent or unless legally required to do so.

TRANSFERS OF YOUR PERSONAL DATA OUTSIDE THE UK

If we transfer your personal data outside the UK, we will ensure a similar level of protection is applied by implementing one of the following safeguards:

Transfer to countries with an adequate level of protection as determined by the UK Information Commissioner
Use of specific contracts approved by the UK, ensuring the same data protection level as within the UK
For US-based providers, we may transfer data if they are part of the Privacy Shield, which requires similar protection to personal data shared between the UK and the US.

HOW LONG WE KEEP YOUR PERSONAL DATA

We will retain your data for as long as necessary to provide services or fulfill legal obligations. For marketing purposes, we will retain your data until you opt out or request its deletion.

YOUR RIGHTS REGARDING YOUR PERSONAL DATA

You have the following rights concerning your personal data:

Right to be informed – You have the right to know how your data is being used.
Right of access – You can request access to the personal data we hold about you.
Right to rectification – You have the right to have inaccurate or incomplete personal data corrected.
Right to erasure – You may request your data to be deleted under certain circumstances.
Right to restrict processing – You can ask us to stop using your data in certain situations.
Right to object – You have the right to object to our data processing if based on legitimate interests.
Right to data portability – You can request the transfer of your data to another data controller where applicable.
Right to not be subject to automated decision-making – You can opt-out of automated decision-making or profiling.

To exercise these rights, contact us verbally, by email, or in writing. We will respond within one month of your request.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data is being mishandled.

SECURITY OF YOUR DATA

We take data security seriously and comply with the Data Protection Act 2018 by securing your personal data through appropriate measures, such as keeping your data up-to-date and securely destroying it when no longer necessary. Access to your data is limited to authorised personnel only.

USING YOUR PHOTOGRAPHS

By tagging us on social media or allowing us to repost your photos, you grant us the right to use your image for marketing purposes, into perpetuity including on our website, emails, printed media and social media channels. You must be over 18 and ensure that any third parties in the photographs have provided consent.

COPYRIGHT & THIRD PARTY RIGHTS

You own the copyright to the material you post but you agree to grant us perpetual, royalty-free, non-exclusive rights to publish your entry on any media.
You agree that you will not post any copyright material, which is not your own without the express permission of the copyright holder.

GENERAL

No one other than us or you has any right to enforce any of these Terms.
We will try to resolve any disputes with you quickly and efficiently. If you are unhappy with us, please contact us as soon as possible.
The laws of England and Wales apply to these Terms, although if you are resident elsewhere you will retain the benefit of any mandatory protections given to you by the laws of that country.
Any disputes will be subject to the non-exclusive jurisdiction of the courts of England and Wales. This means that you can choose whether to bring a claim in the courts of England and Wales or in the courts of another part of the UK in which you live.

Cookie Policy for Oxford Shirt Company

Oxford Shirt Company (“Oxford Shirt Company,” “We,” “Us,” and “Our”) is committed to protecting your privacy. This policy explains what cookies are, how Oxford Shirt Company uses them on our website, and your choices regarding their use.

By continuing to use our website, you agree to our use of cookies as outlined in this policy.

What are cookies, and what are they used for?

Cookies are small text files containing information that are downloaded to your device (such as a computer or smartphone) when you visit a website. Cookies can be recognised by the website that downloaded them or by other websites that use the same cookies. This allows the website to know if the device has visited before.

To shop with Oxford Shirt Company, cookies must be enabled. Our website uses cookies to let you move between pages, add items to your cart, and make purchases without repeatedly logging in. If you disable cookies, you may still browse the website, but some features, such as purchasing, may not function properly. Cookies are specific to each device, so if you access our site from a different device, cookie settings will apply accordingly. For more information, visit About Cookies.

What types of cookies might we use?

Necessary Cookies: These cookies are essential for the basic functioning of our website, allowing you to navigate, add items to your cart, and complete purchases.
Analytics Cookies: These cookies help us understand how users interact with our website and marketing efforts, enabling us to improve the site’s performance and user experience.
Functionality Cookies: These enable additional features and retain settings information. Although not essential, they enhance your shopping experience.
Advertising Cookies: We may use first-party or third-party cookies to deliver relevant content and ads on our website or third-party sites. These cookies help us understand the effectiveness of advertisements and marketing. We may also use third-party platforms (like Facebook Custom Audiences) to show you targeted ads.

How can you manage cookies from our website?

You can control the use of cookies through your browser settings. This will allow you to enable, disable, or delete cookies as needed. Disabling cookies may affect certain features of our site, such as secure areas and some functionality. We recommend visiting the websites of the following browser providers for guidance on managing cookies:

Apple iPhone Safari
Android Chrome
Chrome
Firefox
Internet Explorer Edge
Internet Explorer

Some third-party advertisers use cookies to tailor ads to your interests. You can opt out of these cookies through industry-developed schemes, such as Your Online Choices.

List of cookies we may use

Company	Cookie Type	Purpose
Google Analytics	Performance	Google cookies help us measure web performance and advertising. Google Privacy Policy.
Klaviyo	Functionality	Klaviyo enables us to send emails and SMS messages about orders, offers, and updates. Klaviyo Privacy Policy.
Google Tag Manager	Performance	Google Tag Manager helps us measure and improve website performance.
Bing	Targeting	Bing cookies allow us to monitor the effectiveness of adverts and improve relevance. Bing Privacy Policy.
Google Ads	Targeting	Google Ads cookies help us monitor the effectiveness of our marketing. Google Ads Privacy Policy.
Facebook	Targeting	Facebook cookies help us monitor and optimize our marketing efforts. Facebook Privacy Policy.

Questions?

If you have any questions about how we handle your data or use cookies, please contact at:

Oxford Shirt Company
Address: 54 High Street, Burford, Oxfordshire, OX18 4QF
Email: internet@oxfordshirt.co.uk